Exchange and Returns
At Indianstree, We Strive To Ensure Your Complete Satisfaction With Every Purchase. Our Exchange And Return Policy Is Designed To Be Fair And Accommodating, Offering You Peace Of Mind When Shopping With Us.
Damaged Products
We accept exchanges or issue store credit if the product you received is damaged or defective. Please contact our Customer Support Team within 7 days of receiving your order to initiate the exchange process.
Exchange Process
If you wish to exchange a damaged product, you must first contact our Customer Support Team for verification.
- Once verified, we will provide instructions on how to return the damaged item.
- After receiving the returned item, we will process the exchange promptly.
Return Verification
- For any exchange or return, our team will verify the condition and authenticity of the product before approving the exchange.
- Ensure the product is unused, unworn, and in its original packaging with all tags intact for a smooth verification process.
Conditions for Exchange
- Products eligible for exchange must be returned within 7 days of delivery.
- We reserve the right to refuse any exchange if the product does not meet our return policy criteria.
Non-returnable Items
- Certain items such as underwear, swimwear, and accessories may not be eligible for return due to hygiene reasons. Please check the product description for details.
Contact Us
- If you have any questions or concerns regarding our Exchange and Return Policy, please contact our Customer Support Team at 8219771019
Note: Indianstree reserves the right to amend this Exchange and Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By shopping with Indianstree, you agree to abide by the terms and conditions outlined in this policy. We appreciate your understanding and cooperation in making your shopping experience with us enjoyable and hassle-free.
-Indianstree