Refund Policy
1. Introduction
Welcome to [INDIANSTREE]. We strive to ensure you have a pleasant shopping experience. If you’re not completely satisfied with your purchase, please review our refund policy below.
2. Eligibility for Refunds
- Timeframe: You may request a refund within [7 WORKING] days of receiving your order.
- Condition: Items must be unused, in their original packaging, and in the same condition as received
3. How to Request a Refund
- Contact Us: Please email us at [sarveshwars007@gmail.com] or call [8219771019] with your order number and a brief description of the issue.
- Return Authorization: We will provide you with a Return Authorization Number (RAN) and instructions on how to return the item.
4. Return Shipping
- Customer Responsibility: Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.
5. Refund Processing
- Inspection: Once we receive the returned item, it will be inspected. We will notify you of the approval or rejection of your refund.
- Refund Issuance: Approved refunds will be processed to your original payment method within [4-5] business days. Please note that it may take additional time for the refund to reflect in your account depending on your bank or credit card company.
6. Exchanges
- If you wish to exchange an item instead of requesting a refund, please contact us within [7-14] days of receiving your order. We will assist you with the exchange process.
7. Damaged or Incorrect Items
- Report Issues: If you receive a damaged or incorrect item, please contact us within [7] days of receipt. We will arrange for a replacement or full refund, including any return shipping costs.
8. Contact Us
If you have any questions about our refund policy, please contact us at:
- Email: [sarveshwars007@gmail.com]
- Phone: [8219771019]
Thank you for shopping with us. We appreciate your business and are here to assist you with any concerns.